These Terms and Conditions (the Terms) govern your access to and use of the Tank Level Ready website, dashboard, Pebble device or devices, related hardware, mobile or web applications, application programming interfaces, and any associated services (together, the Service).
By creating an account, starting a trial, accessing the dashboard, or using any part of the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.
For the purposes of these Terms, Company, we, us, or our means Good Start Consulting Services, Mailboxes, Rosebank Centre, 11 Bermudiana Road, Suite number 1242, Pembroke HM08, Bermuda. User or you means the person or entity accessing or using the Service. Pebble means any Tank Level Ready hardware device, sensors, and accessories provided or recommended by us. Site means our website at etanknet.com and any related domains.
Important: The Service is an informational support tool only. It does not guarantee that your tanks will not run dry or overflow, and it is not a substitute for proper engineering, safety systems, legal compliance, or on site inspections. You are fully responsible for your tanks, your sites, and your decisions.
You represent and warrant that you are at least the age of majority in your jurisdiction, that you have full power and authority to agree to these Terms, and that you are not prohibited from using the Service under any applicable law.
You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account, including activity by your staff, contractors, tenants, suppliers, or any other third party to whom you grant access. You agree to notify us immediately of any suspected unauthorized access to your account.
We are not liable for any loss or damage arising from unauthorized use of your account, including misuse by people you have given access to or by anyone who gains access due to your failure to protect your credentials.
The Service is designed to help you log and view tank level data, either manually or via Pebble and connected sensors, to share selected views with others such as suppliers, property managers, or tenants, and to configure certain alerts, thresholds, and reporting.
All information in the Service, including tank levels, estimates of days remaining, alerts, and logs, is provided for informational and planning purposes only. The Service is not a certified safety system, is not a guaranteed real time monitoring system, and is not a replacement for on site checks, backup systems, emergency plans, or professional engineering.
We may offer free or discounted trials as described on the Site or in an order form. Any trial is time limited, subject to these Terms, and provided on an as is and as available basis with no guarantee of performance, accuracy, or availability.
After any trial period, continued use of the Service and any Pebble or device monitoring may require a paid subscription as described on the Site or in your separate agreement or order form. You authorize us and our payment processor to charge your chosen payment method for all applicable fees.
We may change our pricing and subscription structure at any time, with notice where required by law. Your continued use of the Service after the effective date of any pricing changes constitutes your acceptance of the new pricing.
Except where required by law or expressly stated otherwise in a separate written agreement, all subscription fees are non refundable.
You are responsible for all taxes, duties, and similar charges associated with your use of the Service.
You acknowledge and agree that you are solely responsible for all tanks, fluids, equipment, and facilities that you monitor using the Service, for all decisions you make based on Service data or the absence of data, for establishing and maintaining independent backup systems, alarms, and safety procedures, for complying with all applicable laws, regulations, and codes, and for regularly and physically verifying tank levels and conditions.
You understand that the Service may lag, be delayed, or be unavailable due to network, power, hardware, or software issues, and that it may contain inaccuracies, estimation errors, or gaps in data. The Service is not certified for any regulatory, medical, or safety critical purpose, including but not limited to hospitals, emergency services, or critical infrastructure.
You agree not to rely on the Service as your sole method of preventing outages, pump damage, pump burnouts, overflows, contamination, or any safety, health, or environmental incident.
If you enter data into the Service manually, you are solely responsible for the accuracy and completeness of that data. We are not responsible for any consequences arising from inaccurate, incomplete, or outdated manual entries.
You are responsible for correctly configuring your tanks in the Service, including dimensions, shapes, heights, reserve volumes, and fluid type, for setting and updating alert thresholds, email addresses, notification rules, and sharing settings, and for testing and validating that your configuration behaves as you expect with your actual tanks and operations.
We are not liable if alerts are not received, are delayed, misconfigured, or not acted upon by you or anyone you give access to.
Pebble and the Service are intended for non flammable liquids only, as described on the Site. You are fully responsible for ensuring that the fluid type is suitable and safe for use with the equipment. Any use of the Service or Pebble with flammable, explosive, or otherwise hazardous materials is strictly at your own risk.
Unless explicitly stated otherwise in a separate written agreement, you are responsible for arranging safe and compliant installation of any Pebble device and sensors by qualified personnel, for following all written installation instructions, wiring diagrams, and safety guidance, and for ensuring that the Wi Fi or network and power supply are adequate and reliable.
The performance of Pebble and sensors depends on many factors outside our control, including tank geometry, mounting, obstructions, wireless interference, signal quality, power quality, and fluid properties. We do not guarantee accuracy, uptime, or continuous measurement.
You are solely responsible for ongoing inspection, cleaning, servicing, and replacement of sensors and devices as required by manufacturer guidelines or your own safety policies, and for promptly addressing any damage, corrosion, fouling, or other issues that may affect measurement or safety.
Unless expressly stated otherwise in a written warranty, Pebble and all related hardware are provided on an as is and as available basis.
You grant us a non exclusive, worldwide, royalty free license to use, host, store, reproduce, modify, and display data you submit to the Service, including tank information, levels, logs, and configurations, as reasonably necessary to provide and improve the Service, to operate analytics and diagnostics, and to comply with legal obligations.
If you choose to share access or read only links with suppliers, tenants, property managers, or any other third party, you are responsible for selecting appropriate access levels and acknowledge that shared users may view sensitive operational data. We are not responsible for any misuse or consequences arising from your sharing choices.
Our collection, use, and protection of personal data is described in our separate Privacy Policy, which is incorporated into these Terms by reference.
We implement reasonable technical and organizational measures to protect the Service, but no system is completely secure. You acknowledge that you use the Service at your own risk and that you are responsible for your own network security, firewalls, and endpoint protections.
You agree that you will not use the Service in any manner that violates any applicable law or regulation, will not use the Service as the sole control mechanism for life support, emergency, or other ultra critical systems, will not reverse engineer, decompile, or attempt to derive source code from the Service except where permitted by law, will not interfere with or disrupt the integrity or performance of the Service, and will not attempt to gain unauthorized access to any accounts or systems.
You also agree that you will not misrepresent tank levels, site safety, or regulatory status to any third party using data from the Service.
The Service, the Site, the Pebble design, the software, user interface, documentation, and all related intellectual property are and remain the exclusive property of the Company and its licensors.
Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non exclusive, non transferable, revocable license to access and use the Service solely for your internal business purposes.
If you provide feedback, ideas, or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty free license to use that feedback without obligation or compensation to you.
The Service may integrate with or link to third party services, such as payment processors, email or messaging providers, or mapping and communication tools. We do not control and are not responsible for the content, policies, or practices of any third party service, or for any damage or loss arising from your use of such services.
Your use of any third party service is at your sole risk and is subject to that provider's terms and conditions.
To the maximum extent permitted by law, you acknowledge and agree that we do not guarantee that you will eliminate outages, pump damage, tenant complaints, or emergency deliveries, that you will save money or time or improve your reputation, or that the Service will be error free, uninterrupted, or compatible with every environment.
The Service, including any trials, dashboard views, estimates, alerts, reports, and hardware, is provided on an as is and as available basis with all faults.
We expressly disclaim all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, quiet enjoyment, title, and non infringement, to the maximum extent allowed by law.
To the maximum extent permitted by law, in no event will the Company or its affiliates, directors, officers, employees, agents, or licensors be liable to you or any third party for any loss of profits, revenue, business, or goodwill, any loss of data, any business interruption, any property damage, environmental damage, or contamination, any personal injury, illness, or death, or any indirect, incidental, special, consequential, exemplary, or punitive damages, even if we have been advised of the possibility of such damages.
Our aggregate liability for any and all claims arising out of or relating to the Service or these Terms will not exceed the total amount paid by you to us for the Service in the twelve months immediately preceding the event giving rise to the claim, or one hundred United States dollars if you have not paid any fees.
You acknowledge that these limitations reflect a reasonable allocation of risk and that without these limitations the fees charged for the Service would be significantly higher.
You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, and agents from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of or related to your use or misuse of the Service or Pebble, your tanks, facilities, and operations and any incidents occurring there, your violation of these Terms, your violation of any law or third party right, and any data, content, or configuration you submit or share via the Service.
We may modify, suspend, or discontinue any part of the Service at any time, with or without notice, and we will not be liable for any such modification, suspension, or discontinuation.
We may update these Terms from time to time. When we do so, we will change the Last updated date at the top of this page and, where required by law, provide additional notice. Your continued use of the Service after updated Terms become effective constitutes your acceptance of those changes.
You may stop using the Service at any time and may cancel your subscription where applicable according to the cancellation instructions on the Site or in your agreement.
We may suspend or terminate your access to the Service, in whole or in part, at any time, with or without cause or notice, including if we believe that you have violated these Terms or pose a risk to the Service or to other users.
Upon termination, your right to use the Service ceases immediately. We may, but are not obligated to, retain your data for a limited period as required or permitted by law. Any sections of these Terms that by their nature should survive termination will continue in effect, including sections on user responsibilities, limitations of liability, indemnification, and governing law.
These Terms and any dispute arising out of or relating to these Terms or the Service are governed by and construed in accordance with the laws of Bermuda, without regard to conflict of law rules.
Any legal action or proceeding arising out of or relating to these Terms or the Service must be brought exclusively in the courts of Bermuda, and you consent to the personal jurisdiction and venue of such courts.
Nothing in this section limits our right to seek injunctive or other equitable relief in any court of competent jurisdiction.
These Terms, together with any applicable order forms or written agreements, constitute the entire agreement between you and the Company regarding the Service and supersede all prior or contemporaneous understandings about the same subject matter.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms freely.
We may provide notices to you via email, via the Service, or by posting on the Site. You are responsible for keeping your contact information accurate and up to date in your account settings.